PLEASE, PLEASE, READ THIS LETTER AND
CONSTANTLY STUDY IT. We really want you to
succeed!
When we get complaints from hiring clients
or if a talent does not perform well it's usually because they have not
practiced or read this information.
1-Please
do not go out or submit for on an audition unless we have approved your
headshot, portfolio
and resume that you will be using.
2-Before
going to a job or audition please make 100% sure you know the address and
directions. If at all possible go the day before or very early. You cannot be
late or panicky. We often get calls when we are not open or last minute calls of
talent forgetting the address or lost and usually it is too late to help! First
impressions are so very important in this industry.
3-When you are auditioning in front of a
camera and are asked to slate
, wait for them to say slate or
action or camera rolling then look directly into the camera and say “Hello my
name is (first and last name) ____________________.
(Please do not rush it, sound confidant and
give them a sincere smile). If you would like to (but not mandatory) you can
also say I am represented by the Craze Agency and I am auditioning for the role
of (example) Mary. If you are under 18 say your
age.
(If they ask you any questions on camera
just listen to them and answer them confidently). After you have slated you then
read your scene to the reader NOT THE CAMERA! (If you are not 100% sure of
yourself please attend a class the next time Craze President Troy Lee is
offering them, I guarantee you it will help
immensely).
4-
When you are booked for any job, write down the director, producer, casting
director, TV Network etc. You need this information for your resume. Talent will
often call Craze a few months after the project and seek the info. It is hard
for us to remember every detail because we literally book thousands of different
jobs. Remember name of the part or character you played. (If it was extra work
you must put that in a separate Extra category not acting). Always update your
resume the day you do the project and get us copies. You would not believe the
amount of work people lose out on because their resumes are not updated or we do
not have any and they are not updated on our database.
This
also applies to getting copies or tear sheets from clients for your own personal
portfolio. Again talent will often call Craze a few months after the project
asking for a copy. Often times clients will move on to their next project as
well as Craze. We are constantly working to get you new and exciting
opportunities.
5-
To insure payment when you are booked on jobs that are SAG film projects, please
remember to bring appropriate ID and fill out all forms legibly and correctly.
Keep a copy. Also keep track of the dates you work the name of the client and
what the job was just in case.
If it is not a SAG project Craze agency will
generally bill the client and we will contact you when they have
paid.
6- Keep your look close to the agency
approved photos we use to promote you or you must update the photos. Clients
really get upset when you do not match your photo or if we send you out to meet
them and you have gained or lost weight, have longer hair or a different color
of hair, etc. We could lose that client permanently. The reason you have photos
is so they know exactly what you look like. This is why we refer you to
photographers that understand this. Don't think you can just get by, because a
legitimate agency cannot promote you without the correct photos. Also do not use
a different photo than we suggest because you like it better. We know what is
appropriate for you, this is our job. Some actors have seen other actors with
different agencies use photocopies or poor quality headshots and say to us “they
were able to get the audition with a photocopy so why is it a big deal”. The
reason it is a big deal is because chances are that photo will go directly into
the client’s garbage can and that person will be thought of as an amateur. Also,
that talent and or agency does not realize they have probably missed out on
numerous auditions because in this business first impression is
everything!
7- Never ever say a negative word among
fellow actors or models or clients! Even about other agencies. It never helps
you or us in the long run! Let's all take the high road even though many people
and agencies don't. It is better to not say anything unless it is positive. It
always catches up with people. Sometimes it really is irritating to hear others
bad mouth or say unsubstantiated comments about you, the clients or us, but
those people usually burn enough bridges over time and end up out of the
industry.
8- A successful Modeling and Acting career
is like any other career, it takes time, persistence, dedication, knowledge,
skill and patience! We work with almost every major client in our region. We do
everything in our power to represent each and every one of you effectively.
Sometimes there are not any opportunities that your look and skill level match,
other times you will be too busy to do everything offered. Try to be well
rounded, you will receive many more bookings. We do everything in our power to
get you booked.
9- Many National Clients will take their
sweet time to pay you and us, even when we bill them with a 30-60 day voucher.
We hate it as bad as you do (we all have bills to pay). We will do everything in
our power to collect but it has always been that way and will probably never
change with the some of the big national companies and even some local
companies. They know they get a lot of people work so if you harass them too
much the client will just use someone else next time. Many times the specific
client that pays you the talent, has to first bill one or two other clients for
them to get paid, and many times each of those clients are on a 30-day voucher.
Unfortunately it is the agency and talent that are paid last. It has always been
that way. Trust us; you will be paid as soon as possible!!! If you cannot work
under their system do not accept the job. Usually the Major Films do not take
more than 30 days. Talent that threatens us will not be sent out again, because
it is out of our control. Please remember we are not the ones paying you to do
the job. We do promise to do everything we can to help; we all want to get paid
for our efforts.
10- Do not accept an audition unless you are
100% sure you can make it and be on time. Usually we are limited in the time
slots we have and we do not have time to replace you. We also give the casting
director a list the night before. It is too hard the next day of the audition
for us to schedule someone else with them. They just figure you are unreliable.
We always hear back from them! If you do not show up on time to auditions we
cannot represent you.
11- When we post castings with age ranges
for example 19-24 years old that usually means the client wants a 22 year old.
Only respond if you fit the profile closely. Do not respond with things like I
am 29 or 16 but I look much younger or older. Sometimes we get talent that say
things like I have been told I can play much younger or older. Sometimes this is
may be true but trust our judgment, we know what you can play, we would be crazy
not to send you if you fit the description and the client would allow us to do
so. Some jobs have an 18 and up age category if it says that do not respond if
you are less than 18 years of age. They will not hire
you.
12-Remember if you are difficult or
bothersome for us to work with we will definitely not send you to meet our
clients. All it takes is one bad experience and we can lose a valuable client we
have worked years to land.
13- No matter how you feel inside at the
time of an audition, you must portray self-confidence when you are interviewed.
Clients never hire people who let them know they are new at this or who are not
a polished finished product. You just cannot have excuses if you expect to be
successful at this.
14- Do not show it or be shocked if the
audition is not what you visualized. It usually isn’t the way you think it is
going to be. There is not one set way every client auditions! A pro expects it
to always be different and is ready to make quick on the spot adjustments. The
pro does not mind if it is a tough audition because they know the amateur will
let it affect them. Half of success in this business is being very adaptable on
the fly. That is why it often takes continual training and experience to book
the larger higher paying projects. The more prepared you are the less likely
things will throw you off.
15- Just have fun with this business.
Clients love to be around smiling, funny, happy people. Many actors, models get
too serious when they audition because they feel the pressure. It then shows up
to the clients. You need to make the clients feel comfortable with you. Enjoy
the journey; often it’s better than the final
result!
16- If a client contacts you personally,
asks you your rate or would like to book you say, “Call my agent at the Craze
Agency”, or let Craze know and we will contact them and work out the
deal.
That is our job and we will make sure to get
documents signed if needed and get you the best rate possible for that type of
project. We know what you are worth in the market! Usually the clients that do
not want to initially go through agents or behind our backs will either never
pay or low ball you or work in an unprofessional manner. Plus you are
responsible to let the agency know about these projects anyway. If we hear about
it though the grapevine we will stop prompting you. We are here to be your
Acting, Modeling and Extra agent and will take care of you!
17-Try to read your Craze casting site at
least twice a day if not more!!!!
Many projects are last minute or only a
day's notice. Some are on a first come first serve basis. Become very familiar
with computers almost everyone in our industry is going that way. Read the
casting call carefully, we receive tons of calls and emails asking questions
that are answered on the casting call. We let you know as much info. As we have
on each call. Sometimes we receive emails from talent like this. "I have been
receiving tons of castings but recently have not received any I fit, please find
me work! This will not help us help you! We cannot create new jobs out of thin
air. We are relentless in our pursuit of work because we want to make money
too!! If we have not talked to you or emailed you anything that you fit be
patient or occasionally remind us that you are willing and available. Also
please only ask questions that are absolutely important. We receive 100’s of
emails and want to spend our time finding and negotiating you work! Use common
sense. Occasionally we get the comment that talent only wants us to send them
audition notices that they fit. There are many reasons why we cannot do this
(trust us; it is not feasible with our time
constraints).
Just delete
them.
18-When we give you advice it is based on
our wisdom from well over 25 years of 9-10 hours per day working with tens of
thousands of good and bad hiring clients and talents. We thoroughly understand
what is needed for the local, national and international markets and your
specific talents in those markets and the budgets that you and the clients have
and the ability to maximize all of these things. For some reason some talent
think they know more than we do and always do it the hard way. Or they will take
the advice from a couple of people who work in only one of the 100's of areas we
promote in. It never works and we both then become frustrated! Yes you should
use your best-educated judgment in the final analysis but trust our expertise. I
would never tell a doctor how to treat and diagnose me, or an airline pilot how
to fly the plane. Let us do our job; it will pay off for you in the
future!
19- We have your best interest in mind and
appreciate your hard work, loyalty and referrals. We are going to continue to
grow and are always trying our best to improve and serve you better. We believe
we have the most efficient and organized system out there, and will continue to
work hard to assist you. Sometimes we know some talent would like us to spend
more time visiting or talking with them on the phone etc., we want to spend our
time finding you jobs and then assisting and negotiating them successfully. We
want a long lasting, positive relationship and hope for nothing but the best for
you! We really appreciate the opportunity to represent you and take the job
seriously.
Sincerely,
Troy Lee
CEO Craze Agency
